בס״ד

Frequently Asked Questions

Answers to Common Questions

Everything you need to know before taking the next step.

What is Anonymous Soulmates?

Anonymous Soulmates is a privacy-first Jewish matchmaking and community platform for singles seeking meaningful relationships and marriage. Members get to know character, values, and compatibility before personal identity becomes the focus.

Who can join?

Jewish singles seeking a meaningful relationship or marriage can join Private Matchmaking. The Community also welcomes parents, friends, relatives, rabbis, matchmakers, and other caring community members who want to help.

How does Private Matchmaking work?

You create a private profile describing your values, qualities, lifestyle, and relationship goals, and you can optionally create your My Heart Profile™. Applications are reviewed before activation to help maintain a serious, respectful, marriage-focused environment. The platform highlights potential matches based on compatibility and your preferences. When matching rules permit, you can connect privately and reveal personal details only when both people are ready.

What is My Heart Profile™?

My Heart Profile™ is a shareable anonymous introduction emphasizing values, character, personality, lifestyle, goals, and compatibility while keeping sensitive personal information protected until an approved Mutual Reveal. Sharing is optional. Members may share it with family, friends, rabbis, matchmakers, trusted community members, WhatsApp groups, or social media to expand their matchmaking circle without automatically exposing protected identity information.

What information remains private?

Details such as your legal name, contact information, date of birth, address, photos, and family information stay protected. Approved personal details are shared only through Mutual Reveal according to the platform’s privacy rules.

What is Mutual Reveal?

Mutual Reveal is the controlled process through which approved personal information can be shared. Both people must agree before personal details are disclosed, so each step happens at a pace both people choose.

Can members communicate before revealing identity?

Yes. When matching rules permit, eligible members can communicate privately without immediately exposing personal identity.

Is Identity & Age Verification optional?

Build more trust with Optional Identity & Age Verification at no additional charge. Identity & Age Verification is optional for Private Matchmaking and is included at no separate verification charge. A member who completes verification can display an approved verification badge, and identity documents remain with the verification provider.

Does Anonymous Soulmates store government ID?

No. Identity and age verification are handled by a verification provider, and identity documents remain with that provider. Anonymous Soulmates does not store government ID documents in its database.

What does Private Matchmaking cost?

Private Matchmaking is free through December 31, 2026. Beginning January 1, 2027, Private Matchmaking is $49.95 every six months. Optional Identity & Age Verification is included at no extra charge, and Private Matchmaking members can add WhatsApp Community access at no extra charge if they explicitly opt in.

What is free, and when does paid membership begin?

Private Matchmaking is free through December 31, 2026, then $49.95 every 6 months beginning January 1, 2027. WhatsApp Community is free through December 31, 2026, then $19.95 per year beginning January 1, 2027. Share & Earn Ambassador registration is always free.

Does Private Matchmaking require WhatsApp?

No. Private Matchmaking does not require WhatsApp participation. The two programs are separate.

Is WhatsApp anonymous?

No. WhatsApp participation is not anonymous by default. Depending on WhatsApp features, the member’s account, saved contacts, privacy settings, and the features available to that particular user, other participants may be able to see information such as a name, phone number, profile photo, username, or other WhatsApp account information. Where WhatsApp provides a username or another privacy feature, that feature may provide additional phone number privacy, but Anonymous Soulmates does not promise complete anonymity inside WhatsApp. Members should understand this before joining the Community.

Who can become a Share & Earn Ambassador?

Parents, friends, relatives, rabbis, matchmakers, community leaders, professionals, and other members of the greater Jewish community worldwide can register as Share & Earn Ambassadors. Participation is not limited to Anonymous Soulmates members, and no membership purchase is required.

Does Ambassador registration cost anything?

No. Share & Earn Ambassador registration is free, and no payment is required simply to become an Ambassador.

Can parents participate?

Yes. Parents can join the Community and can register as Share & Earn Ambassadors to help create more opportunities for Jewish singles.

Can rabbis and matchmakers participate?

Yes. Rabbis and matchmakers are welcome in the Community and as Share & Earn Ambassadors. The community works best when caring people help open doors.

Is WhatsApp Community included with Private Matchmaking?

Yes. Private Matchmaking members can add WhatsApp Community access at no extra charge while their membership is active. WhatsApp participation requires explicit opt-in because WhatsApp is not anonymous. The two programs are related but different, and Private Matchmaking does not require WhatsApp participation.

What does the WhatsApp Community cost?

The WhatsApp Community is free through December 31, 2026. Beginning January 1, 2027, WhatsApp Community Membership is $19.95 per year. Private Matchmaking members can add WhatsApp Community access at no extra charge if they explicitly opt in.

How do Ambassador commissions work?

Share & Earn Ambassadors can earn a 10% commission on eligible direct referrals (Level 1) and a 5% commission on eligible indirect referrals (Level 2). There is no Level 3 or deeper commission level. Commissions apply only to eligible paid transactions, never to free registrations. Commissions follow the official Ambassador terms and eligibility rules. Ambassador application and registration are free.

What are New Potential Match Alerts?

Members identify Required and Preferred qualities in a potential match. When an eligible new member joins, the platform evaluates compatibility and can send a New Potential Match Alert when a potential match may exist. The platform helps members identify possibilities instead of requiring constant manual searching. It does not guarantee compatibility or a match.

Is Anonymous Soulmates a dating app?

No. Anonymous Soulmates is a privacy-first matchmaking platform for marriage-minded Jewish singles, plus a caring WhatsApp Community. There is no public dating profile for strangers to browse, and getting to know someone starts with values, character, and compatibility rather than photos.

What is the difference between Private Matchmaking and the WhatsApp Community?

Private Matchmaking is a privacy-first program for Jewish singles personally seeking a meaningful relationship and marriage: a private profile, My Heart Profile™, Match Preferences, New Potential Match Alerts, anonymous private messaging, and Mutual Reveal. The WhatsApp Community is for singles, parents, relatives, friends, rabbis, matchmakers, professionals, community leaders, organizations, and other caring people who want to participate and help Jewish singles connect. WhatsApp is not anonymous; Private Matchmaking is privacy-first by default.

Do I have to be single to join the WhatsApp Community?

No. The WhatsApp Community welcomes parents, relatives, friends, rabbis, matchmakers, professionals, community leaders, organizations, and other caring people. You do not need to be single to participate.

Can I participate in both Private Matchmaking and the WhatsApp Community?

Yes. Jewish singles may participate in both. One person has one account and one AS Member ID, and you can choose one or more ways to participate. Private Matchmaking members can add WhatsApp Community access at no extra charge if they explicitly opt in.

Why are applications reviewed?

Application review keeps Anonymous Soulmates purposeful, marriage-minded, and caring. Review helps us welcome members who are sincere about the community’s values.

What is Identity & Age Verification?

Identity & Age Verification is an optional trust feature for Private Matchmaking members, included at no extra charge. Verification is handled by a verification provider, and identity documents remain with that provider. A member who completes verification can display an approved verification badge.

Is verification a background check?

No. Verification confirms only the scope actually supported by the verification provider, such as identity and age. It is not a background check, and it does not prove that someone is safe, honest, compatible, or trustworthy.

Can I add another program later?

Yes. You can add Private Matchmaking, WhatsApp Community, or the Share & Earn Ambassador Program at any time from your account. Your AS Member ID stays the same.

Can I change or delete my profile later?

Yes. You can update your profile and preferences at any time, and you can request deletion of your account information according to the Privacy Policy.

Are my photos visible to everyone?

No. Photos are private by default. You control when, and to whom, a photo is revealed according to the approved privacy and Mutual Reveal system. The system never assumes consent.

Is Anonymous Soulmates available outside the United States?

Yes. Anonymous Soulmates welcomes appropriate members of the greater Jewish community worldwide, and available Regional Communities include the General Worldwide Community. Private Matchmaking is open to Jewish singles wherever they live.

Why is it called “Know Their Heart Before You Know Their Name”?

Because that is the Anonymous Soulmates promise: you get to know someone’s values, character, personality, and goals before identity becomes the focus. Your heart can be discovered without putting your identity on public display.

Can I share My Heart Profile™?

Yes, sharing is optional. You can share My Heart Profile™ with family, friends, rabbis, matchmakers, or community to expand your matchmaking circle without exposing protected personal information.

What is the Share & Earn Ambassador Program?

The Share & Earn Ambassador Program is a community growth and referral program open to appropriate members of the greater Jewish community worldwide, whether or not they are Anonymous Soulmates members. Approved Ambassadors can share a personal referral link, help bring Jewish singles together, and earn referral compensation on eligible paid memberships.

How do I get started?

Complete the unified application and choose the programs that fit you: Private Matchmaking, the Community, the Ambassador program, or a combination.

Your Next Introduction Could Begin Here

Whether you are searching for your soulmate or helping someone you care about, Anonymous Soulmates gives you a thoughtful way to take the next step.